News: Keep Yourself Cyber Safe

Our world relies on the internet now. Whatever we do is being tracked daily by companies, cookies, and third parties. The world has evolved so much that we are constantly using the net for checking the news, paying your bills, connecting with people across the world, viewing account summaries, and even ordering take-out! With freedom to view what the world has to offer right on the palms of our hands, comes a danger of being pried on.

Tips to Prevent Cyber Fraud:

Your safety and your account safety matter to us and is our top priority to keep your personal information safe. While we take measures to secure your accounts and personal information, here are a few things you can do to maintain your cyber hygiene:

  1. Implement multi-factor authentication in your accounts. By having a second layer of identification, you are giving your bank, email provider, or any other site, the confidence that it is you logging in. Using multi-factor authentication makes you 99% less likely to get hacked.
  2. Make use of strong Passwords. Try using a password manager to help generate and store unique passwords. With the increasing digital advances, it is necessary for all of us to protect our information with a heightened sense of security.
  3. Double-check before you click. Phishing emails have become more common and are the hub of cyber-attacks. More than 90% of successful cyber-attacks result from consumers clicking on a link sent in a phishing email that may look legitimate, but it is actually a trick designed by hackers. If you don't recognize it, double-check before you click.
  4. Keep your software updated. It may seem like a chore at times, but keeping your software updated keeps you safe and secure. Your system needs refreshing and each refresh can help to debug any cyber threats. Turn on automatic updates to ensure that all your devices are at performing their best when it comes to protecting your information.
  5. Be aware of scams. With everything becoming heavily reliant on technology, scams are also migrating to digital schemes. Many people are being attacked daily just through little scams that could cost them more than they would ever imagine. Watch Nev Schulman show you how to ghost scams without being affected.
  6. Maintain Backups. Regularly backup any information or data you would not want to lose. Doing this regularly will keep your personal information always readily accessible to restore in case of a malfunction.

Are you a Victim of a Ransomware Attack?

If you think you have been affected by a ransomware attack, be sure to take these steps to help protect yourself:
  1. Identify. Find the systems that were impacted and isolate them. In the event, you are unable to disconnect the devices from the​ network, turn off the power to avoid the further spread of ransomware.
  2. Restore & Recover. Try to restore and recover the impacted systems. Reach out to your cyber security team to see an initial analysis of what may have gone wrong and the steps necessary to help you respond and recover from this.
  3. Capture. Capture a system image of a sample of the affected devices. Consult federal law enforcement about possible decryptors available. ​

Checklist of Things to Do to Steer Clear of Cyber Creepers:

cookie ioconClear out all cookies on your browsers and apps at least once a month to ensure your personal information is safe

password iconSharing your User ID or password-- Keyword: Don't!
computer and phone iconNever allow anyone to have remote access to your devices (i.e. phones, laptops, computers, tablets, etc.)

man in disguise iconVerify the identity of those who send emails or texts that seem unfamiliar. With the number of spam/phishing/frauds, double-checking can only hurt the ones trying to come after your information!

telephone iconGot a phone call or email from Texas Bay Credit Union, but you aren't sure it is from us? Call us at 713.497.1461 or send us a message through the message center on your mobile app to confirm

verification iconRemember, we will NEVER ask for your personal information in an email, call, or text.

How Do We Prevent Cyber Attacks?

We have many services in place, besides our wonderful MIS team, which oversees our Cyber Security. Some ways we help you remain cyber-safe are:
  • Providing Card Control through our Card Control app, so you can take charge of your cards if they happen to leave your sight.
  • 24/7 Fraud Protection
  • Biometric log-in to your mobile app.