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Contact Us

Quick Information

Local Phone Number

Toll Free Number

Routing Number

Mailing Address
12611 Fuqua Street
Houston, TX 77034


Text Our Member Center
Text: 832.810.0448

Mortgage Department
Call: 713.852.6888
Text: 832.810.0588

Need loan payment assistance?
Text our Payment Group: 832.810.0490
(DO NOT text for debit or credit card issues)

Letter of Guarantee Requests
Call: 713.852.6983

For Garnishment, Levy, Freeze, or Subpoena
Fax: 713.852.6996
Credit Card – Report Lost or Stolen
Call: 866.299.7470

Debit Card – Report Lost or Stolen
Call: 833.809.9983

Debit Card – Report Dispute
Call: 713.538.1329

Debit Card – Activation/PIN Change
Call: 800.992.3808 

Message us!

Texas Bay's Member Call Center is available:
Monday - Friday: 8am - 6pm & Saturday: 9am - 12pm 

* Asterisk denotes required field

Personal Banking Services
Business Banking Services

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Answers to Your Most Frequently Asked Questions...

Find out how to send a travel notice here.
Texas Bay Credit Union has 9 branches conveniently located throughout the Houston area. For a complete list of locations and hours, please visit this page. You can also use our Branch Locator to find the branch, Texas Bay ATM, Shared Branch, or an AllPoint ATM nearest you!

Texas Bay's Member Call Center is available:
Monday - Friday from 8am - 6pm
Saturday from 9am - 12pm

You can access your Texas Bay account anytime by logging in to e-Banking at TexasBayCU.org or downloading and using our mobile app. 
Enroll today to get 24/7 access to: 
  • e-Statements
  • Transfer Money
  • Manage your Mastercard debit and credit cards
  • And more! 
Our member contact center is also available to assist you 713.489.5637.
To locate your account number for a specific account while logged into e-Banking, on the account screen select the account that you would like the deposit or payment to be initiated. At the top right of the page under Account Details select Full Account next to Account Number. The Texas Bay routing can be located at the top of every page on our website.

If you need documentation of your account information for an electronic deposit or withdrawal, please send us a message in e-Banking, call us at 713.489.5637 or visit a branch.  
From a desktop computer:
Visit our home page. Near the top left corner, select Login, then enter your Login ID and Password, and click Login.
From a mobile device:
Download the Texas Bay app from your device's app store. Enter your Login ID and Password.
First time Digital Banking user:
Digital Banking set up instructions
If you are unsure of your Login ID, please contact us at 713.489.5637 and we can assist you. 
Texas Bay is happy to serve all of Harris, Montgomery and Fort Bend County along with portions of Galveston and Brazoria. For complete membership requirements please visit our Membership page.
Texas Bay Credit Union's routing number is 313082935.
The Routing Number is also called an ABA number or routing transit number. You can also find the 9 digit number in the lower left-hand corner of your checks.

Financial institutions use routing numbers in order to process payments electronically -- you will need a routing number to establish direct deposit, set up an online bill payment through e-Pay, or to send a wire transfer (domestically or internationally)
There is a daily ATM withdrawal limit of $500 a day.
Whether you are looking for a personal loan or auto loan, we offer competitive rates on our loan.
Since rates change periodically, please visit the loan rates page of our website to make sure you're viewing the most current rates.
You can make your Texas Bay loan and credit card payments with just the touch of just a few buttons and from the convenience of home. With two payment options available, pay your Texas Bay loans quickly and securely using funds from your Texas Bay accounts, funds from another financial institution, or using an alternative credit card.
You can visit any of our 9 branches to instantly receive a new debit card or order a new card to be sent to you through the mail. You can also request a new card through our secure messaging in your Digital Banking account or by calling us at 713.489.5637.
To learn about scholarship eligibility or to apply for a Texas Bay scholarship, please visit our scholarship webpage.
You can access all of our Disclosures and Privacy Policy's through our Legal page on the website.
To receive a wire, please provide the sender the following information:

Beneficiary Financial Institution:
Texas Bay CU - ABA/RT: 313082935  
Phone: 713.489.5637
Address: 12611 Fuqua St., Houston, Texas 77034

Beneficiary/Final Credit to:
Your Account # at Texas Bay CU
Your Name
Your Address

Texas Bay offers both domestic and international wire services. For wire fees, please see the Fee Schedule

Outgoing wire cut-off times are 1:00pm CST for international wires and 3:00pm CST for domestic wires. Any outgoing wire requests received after the cut-off time will be processed the following business day.
Click the below link to access the Direct Deposit form. Complete the form with your account information and sign, then present to your employer to begin having your paycheck automatically deposited into your checking and/or savings accounts with Texas Bay.

Utilizing your Perks or Premium Perks checking account with Texas Bay allows you to take advantage of all the Perks your account offers!