Make a Transfer





For a more secure digital banking experience, we've updated ACH transfers in our portal.
Please review the information below before making your next ACH transfer.
 

What Has Changed

You will no longer use Make a Transfer for transfers to/from accounts at other institutions.

To transfer funds to/from other TBCU accounts: 

  1. Log in to Digital banking and navigate to:
    1. On a mobile device: the three-lined Menu icon in the top-right corner
    2. On a desktop: the menu bar at the top of the screen below the Texas Bay Credit Union logo
  2. Select Transfers > Make a Transfer 
    Note: Transfer funds to/from your other TBCU accounts, to other TBCU members, and to your TBCU loan balances 

To transfer funds between your TBCU account and your account at another financial institution:

  1. Log in to Digital banking and navigate to:
    1. On a mobile device: the three-lined Menu icon in the top-right corner
    2. On a desktop: the menu bar at the top of the screen below the Texas Bay Credit Union logo
  2. Select Transfers > External Transfers
    Note: Pay a TBCU loan with an account at another financial institution here

Action Required Before Your Next Transfer or Loan Payment

To continue making transfers to or from accounts at other institutions, you'll need to:
  1. Verify your contact information 
  2. Reconnect or verify your external bank accounts 

Verify your phone number and email: 

  1. Log in to Digital banking and navigate to:
    1. On a mobile device: the three-lined Menu icon in the top-right corner
    2. On a desktop: the menu bar at the top of the screen below the Texas Bay Credit Union logo
  2. Select Transfers > External Transfers 
  3. You may be prompted to verify your phone number
  4. Click validate your email address
  5. Enter the code sent to your email 

Add or verify your external bank accounts:

  1. In External Transfers, scroll down and click Add a New Account
  2. Enter your account information
  3. You will be prompted to verify in one of three ways:
    1. Trial Deposit: Two small trial amounts may be sent to your external account for verification  
    2. Instant: Available with select external institutions
    3. Real Time: You may need to enter your external account login in 2 attempts

Alternatively you can set recurring payments or make a payment now from an external account or credit card in one of two ways:

  1. Log in to Digital banking and navigate to:
    1. On a mobile device: the three-lined Menu icon in the top-right corner
    2. On a desktop: the menu bar at the top of the screen below the Texas Bay Credit Union logo
  2. Select Payments > Pay Loan with External Account
  3. Click Make a Payment and follow the steps in our portal
OR

  1. Visit our Pay Your Loan page
  2. Locate the Pay Your Texas Bay Loan section on the right
  3. Scroll to From an account or credit card at another financial institution
  4. Click Make a Payment and follow the steps in our portal
 

Additional Information

This update is not yet available for business accounts. Business account holders will continue transferring funds as they previously have. 
 

Need Help?

We're ready to assist! Contact us with any questions or concerns about this transition.